Terms and Conditions of Sale

The present conditions of sale are concluded on the one hand for Sophie Viaux by the company Alteractifs SARL whose registered office is located at 42 rue de Maubeuge 75009 PARIS registered 534 214 754 RCS Paris and manager of the website chezmarisette.com, hereinafter referred to as “the Vendor” and, on the other hand, by any individual or legal entity wishing to make a purchase via the website chezmarisette.com hereinafter referred to as “the Customer”.

Article 1. Purpose

The purpose of the present conditions of sale is to define the contractual relationship between the Vendor and the Customer and the conditions applicable to any purchase made via the https://chezmarisette.com website. The acquisition of a service through the present site implies unreserved acceptance by the Customer of the present conditions of sale, which the Customer acknowledges having read prior to booking. The Vendor reserves the right to modify these conditions of sale at any time, in order to comply with any new regulations or in order to improve the use of its service. As a result, the applicable conditions will be those in force on the date of reservation by the Customer.

Article 2. Services offered

The services offered are those listed on the Vendor’s chezmarisette.com website, subject to availability. The Vendor reserves the right to modify the content and duration of the service at any time. Each service is presented on the website in the form of a description of its main characteristics. The descriptions are as accurate as possible, but are not binding on the Vendor. 

Article 3. Booking

The Vendor offers the Customer the option of reserving a service online at www.chezmarisette.com, indicating the date, choice of service, quantity, surname, first name and e-mail address of the Customer.  

Reservations can be made as long as the service is open for booking on the www.chezmarisette.com website. Registration becomes definitive on receipt of a confirmation e-mail from the Vendor. The Vendor reserves the right to cancel a reservation if the Customer’s identity or e-mail address is inaccurate.  

Confirmation of a reservation implies acceptance of these terms and conditions of sale, acknowledgement of full knowledge of them and waiver of the right to invoke one’s own terms and conditions of purchase. All data supplied and the recorded confirmation shall be deemed proof of the transaction. 

Article 4. Prices and payment terms

The prices of the services listed on the www.chezmarisette.com website are in Euros (€), inclusive of all taxes (TTC), and include the VAT applicable on the day of booking. Any change in the VAT rate may be reflected in the price of the services. The Vendor reserves the right to modify its prices at any time, it being understood, however, that the price shown on the site on the day of booking will be the only price applicable to the Customer. 

At the Customer’s request, an invoice may be drawn up by the Vendor and sent to the Customer by e-mail.

The price of services must be paid on the day of booking for all orders placed via the website. In the case of bookings made by other means, and more particularly for bookings made before the introduction of payment methods on the site, the price of the service must be paid by the Customer at the latest on the day of the service rendered, at the place where the service is carried out. In application of the French law of August 4, 2008, any sum not paid 30 days after the service rendered shall give rise, without prior formal notice, to the payment of late payment penalties at the rate of three times the current legal rate.

Article 5. Cancellation conditions

The Customer has a period of seven calendar days prior to the date of the service to cancel the service free of charge. The Vendor reserves the right to claim compensation from the Customer if the cancellation is not made within this period.

The Vendor reserves the right to cancel the reservation, in which case the Customer will receive a full refund. 

Article 6. No right of withdrawal

The services provided by the Vendor constitute a catering service supplied on a specific date or at specific intervals, in application of the provisions of article L 221-20-4 of the French Consumer Code.

Consequently, the Customer is hereby informed that he/she does not benefit from the right of withdrawal under the provisions of article L 221-19 of the French Consumer Code.

Article 7. Liability 

The Vendor reserves the right to cancel an ordered service in the event of force majeure, and such cancellation shall not incur the Vendor’s liability.

The Customer accepts that the Vendor may make some adjustments to a recipe initially proposed for a given service, depending on product availability.

The services offered require the active participation of the Customer. The Customer agrees to be vigilant and to abide by the health and safety instructions given by the Vendor, in order for the service to run smoothly. The Vendor cannot be held responsible for any damage caused to the Customer’s person or property during the services rendered.

The Vendor cannot be held responsible for any damage or loss of objects and personal effects brought by the Customer. At the end of the service rendered, the Customer who wishes to reproduce a recipe proposed by the Vendor does so under his own responsibility. It is the Customer’s responsibility to ensure that no risk arises from the preparation of the recipe or from the consumption of products purchased by the Customer.

The Vendor may not be held responsible for the result of a recipe prepared by the Customer, under his or her responsibility, on the grounds that it was previously proposed during a service.

The recipes sent to the Customer at the end of the service do not necessarily reproduce all the information and data communicated to the Customer during the service. The Vendor ensures that these documents or files reproduce the main information which, in combination with the information received from the Vendor during the service, enables the Customer to carry out the recipe proposed during the service.

The Customer may take the dishes prepared during the service away from the Vendor’s premises, under his own responsibility. Dishes must be kept in a cool place and eaten within the day. The Vendor cannot be held responsible for any damage resulting from the consumption of dishes prepared during a service and consumed outside the service.

Article 8. Settlement of disputes

The present conditions of sale are subject to French law.